Return Policy
Items purchased from Exposure Systems can be returned in most cases within 30 days of receipt. During this time, you can try and review the products as you would in a physical store. When you want to return a product, it must be in the same condition as when you received it, without any damages. You may remove products from the package unless the package is sealed.
If you choose to return products, we ask that you notify us in advance by completing the return form on our website or using the withdrawal form below. You can also notify us by sending an email to: info@exposure-systems.com. Please note that you must return products within 14 days of informing us.
Processing your return
After we receive your return shipment, we will get to work evaluating the returned items and processing your refund. Money will be refunded according to the original payment method you used during the purchase unless otherwise requested. The amount will be refunded within 5 days. Return shipping costs are at our expense.
Items that cannot be returned
The following type of items cannot be returned:
- Products that are custom made according to buyer’s specifications such as: aluminum frame(s) other than the standard sizes offered, corresponding print(s) which are cropped to desired size and images uploaded by customers themselves according to specification
Fill out our withdrawal form to return items that meet the above conditions.
Your personal data may also be processed when justified:
- In the interest of State security;
- To prevent, detect and prosecute criminal offenses;
- For important economic and financial interests of the State and other public bodies
- To protect the rights and freedoms of others;
- To monitor compliance with legal requirements established for the investigation and prosecution of criminal offenses or for important economic and financial interests of the state and other public bodies.
Retention period
Your personal data will not be kept longer than necessary for the purpose for which we collect or process the data. Your personal data will not be kept for longer than two years, unless it is necessary to keep your data longer to comply with a legal retention obligation of Exposure Systems Nederland BV.
Recipients of your data
Your personal data will be provided by us to the following categories of recipients:
o Those charged with or necessarily involved in the performance of the agreement.
o Those charged with or necessarily involved in communication with the user.
o Others, if the user has unambiguously consented to the data processing.
o Others, if the data processing is necessary for the fulfillment of a legal duty by Exposure Systems Nederland BV;
o Others, if the data are processed (only) for statistical or historical purposes.
Data provided to these recipients will be deleted upon the user’s request or no later than one year after the relationship between Exposure Systems Nederland BV and these recipients is terminated.
Transfer to other countries
Your personal data will not be transferred to countries outside of Europe.
Opposition and correction
You may object to the use of your personal data for direct marketing purposes free of charge and without giving any reason by sending an e-mail to info@exposure-systems.com
Exposure Systems Nederland BV will terminate the use upon first request. In all other cases, you may object to processing due to special personal circumstances by sending an e-mail to info@exposure-systems.com
Exposure Systems Nederland BV will assess whether the objection is justified within four weeks of receiving the objection. In such case, Exposure Systems Nederland BV will terminate the processing. For an unfounded objection, Exposure Systems Nederland BV may charge a fee which is set out in ‘Besluit kostenvergoeding betrokkene’ ‘Wbp’ ‘.
If your personal information is incorrect, you may request Exposure Systems Nederland BV to correct your personal information by emailing info@exposure-systems.com.
Exposure Systems Nederland BV will let you know within four weeks by e-mail to what extent it can comply with the correction request. Correction takes place if personal data are factually incorrect, incomplete or irrelevant to the purpose for which they are processed or are otherwise processed in violation of a requirement of the ” Wbp ” or any other law.
Personal data security
Exposure Systems Nederland BV has taken appropriate technical and organizational measures according to standards of technology to prevent data loss or unlawful processing.
Cookies
Exposure Systems Nederland BV may use cookies. A cookie is a small text file placed on your (mobile) device that stores information about your use of the website. Exposure Systems Nederland BV also uses cookies to store personal information when you use the website. Most browsers allow you to refuse the use of cookies or ask for your permission each time a server wants to place a cookie on your computer. If you do not allow cookies to be set, the usability of the website may be affected or certain parts of the site may not be accessible to you.
Change privacy statement
Changes may be made to this Privacy Statement. This Privacy Statement is published on the website www.exposure-systems.com. This version is from April 28, 2023.
